Customer Ratings & Reviews

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

Agent was able to resolve initial 3rd party security protection loading.

I called just about questioning stuff very friendly and found out more then was trying to great people

I purchase Geek Squad on all of my purchases. Gaming consoles, laptops, etc. I recently bought a 3 year Geek Squad for a new laptop. The service is great as always! It’s been very helpful to have on all of our devices. We wouldn’t go without it! Thanks!

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

I've purchased and used this plan for a laptop years ago. It got me a new harddrive that was replaced in 1 day at no cost to me. I also appreciate that the rep didn't make any attempts to render my claim invalid like most companies do.

Great product to use for school and other daily products

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

Have not had to use on this product, but the process is always efficient and easy.

Will cover most of accidents and they will take care of you and your device if needed! I always get this for all my purchases and it is worth it every single time

Much need because I am not tech savvy . Te h was very professional helping me with my situation.

I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

Hands down the best service and no other service is compatible.

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.