Customer Ratings & Reviews

I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

Good deal for peace of mind! I bought this protection plan for my laptop and it covered accidens!

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

Great protection for a great price without unnecessary risk

Havent had to use the insurance yet but love knowing it there if we need it.

Geek Squad protection always a good idea on a expensive item.

No matter what I do they will replace or fix the gear. Accidents happen

No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

I cracked the screen on my laptop and took it to The Geek Squad the following day. They shipped it off to Kentucky and it was fixed. The whole process took about 10 days. If you can deal with the wait, it’sa good piece of insurance to have if you do not want to do the repair yourself.

Reasonably priced for a one year warranty. Geek squad was very helpful!

I haven't used this service yet but I have in the past and I think is good for what its worth.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

I always buy the protection plan. It saved me multiple times in the past. Highly recommend

Glad to be part of getting accurate information from experienced and knowledgeable representatives. Having been a regular Best Buy customer we always have good experiences with product questions.