Customer Ratings & Reviews

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

I like my new bose earbuds , they had a great sound

Amazing quality of computer and all capabilities! I would recommend this anyone buying a computer!

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

Good to have incase something happens before I end school

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

This service has helped me so many times with my devices. It's worth the money.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

There is not a cover to protect my new Samsung Chromebook Plus, and I dropped my Asus Chromebook within the first month. This service is a must because you will be disappointed if you don't get it. They did a great job with my S7 Edge screen replacement last week too.

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.