Customer Ratings & Reviews

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

They are always on top of thing and do there best to get things done

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

geek squad always gets it done right and will keep you updated with status of availability and project.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

They helped her set it up with all items we purchased

Thanks for giving me a piece of mind with my device.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Always love adding Geek Squad service coverage because they do great work.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

The agent solved my laptop issues.The best services given by geeks squad

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!