Customer Ratings & Reviews

I don’t even know how I’m supposed to review this because I’ve never had to use it

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

Definitely worth the money. Would recommend getting this for any electronics because you never know accidents do happen.

I love the fact that my product is covered for a year.

If you are buying any type of computer definitely spend the extra money for geek squad protection plan. They are extremely knowledgeable and great customer service.

I love that best buy offers protection plans for their products. Sometimes life happens and its always comforting to know that you are in good hands!

I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

Great folks and fast professional service. Very happy!

Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

I bought this extra care package with the computer for two years just in case my sons damage it

would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

Can’t go wrong with the package deal. When you buy a computer

They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

Chromebook has been repaired twice at no cost! I was so happy that I purchased this protection for my daughter's Chromebook. She is in college in NY and has been able to bring it to a local Best Buy for repairs twice -- very happy!

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.