Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11967 reviews
(11,967 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fixed the touch screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the touch screen when I dropped the computer, fixed it, no questions asked. Took about 2 weeks to send it out and get it back.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Buy and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price and up to now very good product
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
compman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes it easier to keep the laptop updated and any virus removed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have for school kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my high school kids needing laptops you must have some protection knowing how kids are with electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geeked about the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is super helpful and informative they knew the answers to all my questions.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great add
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a peace of mind knowing that Best Buy stands behind the products I purchase there.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad serviced and save my laptop quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this accidental subscription August 2020. This subscription is the best that I have experienced for accident protection college course work and gaming products.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Glad we got the services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeeK Squad Protection Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They saved me from destroying my brand new computer
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
10 Out Of 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good warranty for protecting equipment. Would purchase everytime.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good warranty for protecting equipment. Would purchase everytime.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Saved us more than once!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are all accident prone in our family. We ALWAYS get the Geek Squad protection and it has saved us more than once. Highly recommended!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.