Customer Ratings & Reviews

Reliable support, very helpful and supportive, excellent value.

Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

They honored my warranty without hesitation and replaced a damaged charger for me sent it thru the mail it arrived on time

Nice computer In fortunately it’s hard to see the keys with the keyboard back light. It’s speed and storage is great, like I said I can’t see the keys

As with any insurance deal, hopefully we will never have to exercise the policy, but is available if we do.

I haven't had to use this yet but years ago when I did, it was great.

Very good service quick and hassle free process. Repairs done in a timely manner.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

Not sure how much I like it yet. Haven’t had the need to use it.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

My product made my life easier and better. Thanks for the outstanding performance of my products.

So far so good. Laptop came with problems and they helped us out.

This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.

Please get these with your laptops especially. I didn’t get for one of them and I accidentally damaged it. I have my regrets and experience from that incident

The greatest computer I have owned wouldn't ask for nothing better

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

I purchased the extended warranty for 3 years on my Chromebook as I do for all my products there have been occasions I have had to use the service and I don't have to pay any extra money

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price