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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11967 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 11,967 reviews
  • Rated 5 out of 5 stars

    Help my son excell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the geek squad just in case my teenager damage the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty coverage and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced warranty issues once and the result was quickly and I am very impressed with the great service all the times when I call or visit the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Beneficial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use this option yet, but I’m happy it was provided. I will update if used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great service you receive from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always ready to come forto your recue. They do not only provide you excellent technical services, but do it always with a great disposition to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device i been twlling pwoplw about it ao they can go purchase one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this insurance haven’t been able to use it yet lol but it gives a sense of safety!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this for the product I’ve bought but I’ve used this service with other product and they have been great. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got such a great deal on the computer it was stupid not to get this plan. Have had good luck with their policy claims in the past so I don’t expect issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have. I have kids and this is very necessary as I am the clumsy one lmao!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and hope I dont have to but very good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection. Never know what kids might do next to your expensive device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the few extra dollars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan, for everything that I purchase. The plan has always been useful, if we have any issues with a product that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s always good to have a warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never wanna buy some of that or warranty because if so, you pay more overtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go ahead and add to cart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers better services than any coverage I've ever had. Worth every penny especially to have a worry free, hassle-free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great proty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway buy the protection. Have used it and it’s a great peace of mind. You want regret it unless you don’t get and then need it. Then you will be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always cover your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad i made the investment. 7 months i needed to replace my cord. i got it in about a week at no additional charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

    I would recommend this to a friend