Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use this service, but its a great thing to have protection
I would recommend this to a friendGeek Squad professionals.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely recommend geek squat, I have bought this insurance for another laptop before and they take care of your claim very professionally.
I would recommend this to a friendGreat service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this yet, but it's been a great service!
I would recommend this to a friendlaptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program
I would recommend this to a friendInsurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.
I would recommend this to a friend
Recommend getting protection
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Protection plans are so worth it when it comes to tech
I would recommend this to a friendProfessional help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.
I would recommend this to a friendExpensive, but life saving!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.
I would recommend this to a friendGeek squad protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.
I would recommend this to a friendEffective team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents checked my device promptly and were professional with their communication and service.
I would recommend this to a friendAmazing job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job
I would recommend this to a friendBetter safe than sorry!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember what I bought this for, but I'm sure it'll come in handy om whatever the thing was!
I would recommend this to a friendI have never worked for best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.
I would recommend this to a friendLaptop coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great amount for good coverage overall great help if damaged
I would recommend this to a friendGeek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service and well worth the money. The only downside is the length of time to get an appointment. The staff is excellent.
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without a doubt, this is worth every penny! had a device Crash on me and they bent backward to correct the issue!
I would recommend this to a friend3 year accidental feel squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a nice time at Best Buy at your place. Very very nice and helpful.
I would recommend this to a friendGood value warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in clutch after my brother broke the computer i bought him as a gift
I would recommend this to a friendTrue value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.