Customer Ratings & Reviews

Giving it 3 stars because we haven’t had to use it yet, so I will update if anything changes!

Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

This gives me peace of mind. I like the face that I can get help when I need it. It pays to have it because most products don’t last.

Great used this it in the past did a good job with fixing.

Bought this for my daughters computer. Very glad to have the support and service in case it’s needed.

I cracked my computer screen and couldn't access any of my information and they helped retrieve my information and repaired my screen

haven't used it yet but from what I've read to the help ive gotten over the phone, seems like a great choice! Prices are also great!

This is the best protection money can buy. The geek squad are knowledgeable and professional. I trust him completely.

I don’t usually get the Geek Squad but decided to do so for a new computer. I have to say the piece of mind makes this a must have.

Never expected something so easy could make life a bit better

If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps.

Love this service and will recommend people to add it on their new electronic, really work it. Best people in 14 union square

Geek Squad seems a little too expensive for the service they provide. They were going to charge me $125 just to assess my computer without even knowing what the problem was

I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

AWESOME!!! Very Tech Smart!!! Kind, Courteous and very informative..................

Used the warranty for my nieces TV and it went out. I had no problems getting a new one.

I’ve always broken something so having this is always a plus

Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.

I've always bought the protection on all devices we've purchased. And you can never be too careful. You'll need sometime