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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 11,835 reviews
  • Rated 5 out of 5 stars

    2-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed items very fast and explained all very thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed our new trash compactor and it fit into previous space provided in our cabinet. They also removed the old trash compactor and loaded it on their truck for us. Agent came out prior to measure space and looked at items that may fit in the area. Extremely helpful. This also provides for warranty on items purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a solid investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always invest in the Geek Squad Protection. Things do happen, periodically that are beyond our control. I bought this protection on a laptop that my teenage daughter uses... and it has paid for itself. The Geek Squad folks are extremely knowledgeable, friendly, and do their best to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Greeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will help you in the tough time go for it It helped a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting especially if you not tech savy they also come to your home. Helped a lot when mom used, I don’t like how scammer use geek squad to gain access to people computer and hold for ransom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but it gives me peace of mind which is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop and Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop! It works so much faster than my Dell and I will be going with HP from now on. I also like the touchscreen. Unfortunately, i just dropped water on it so Geeksquad to the rescue!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad helped repair my laptop!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MSI laptop had a major problem with the fan. It was constantly overheating and the fan was unusually loud. Took it to Geek Squad and walked right out with a laptop working like it’s brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best! They can help out with anything you might need help with!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been great. I am thankful that I purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are repsonsive with any questions that I may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greak squad is very important thing to have because all eletric item are so expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. There is always a store near. Thecservices you gave us are helpfull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saved me when my laptop needed repairs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome and really helped me out after I dropped my laptop and it needed a repair. The service agent was so great and helped me with no issue. My laptop was repaired and returned to me in no time. I am so glad that I paid for this service. No regrets at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extrememly attentive and explained every concern of mine throughly. I would highly recommened putting coverage on your devices with geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy a computer without one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my laptops at Best Buy. Part of the reason for that is because of the available warranty. I travel all the time for business and need a warranty that is good at any Best Buy. I have had to use these warranties before and have never had a problem having them honored. I would not buy a computer without one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to love geek squad protection i love not to worry

    I would recommend this to a friend