Customer Ratings & Reviews

bought for repairs have not needed yet hope i don't need it.

I’ve never had issue when product had issue… they either replace or fix no problem

Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

I had a nintendo switch replaced using this protection and I buy it on all of our devices and it almost always pays for itself.

We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

As always I bought geek squad and I always will! Everytime I have an issue it's taken care of and ot's perfect as amom of 3 who has accidental damage sometimes.

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

I purchased this protection because I'm always using my laptop in my bed or I let someone borrow it. I have to make sure this was covered because things happen and some people are clumsy. I haven't use the protection as of yet. Also this protection is good for other electronic products in your home, just read the brochure.

Comforting knowing there is always a solution for any computer problem

Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.

Always get the warranty for large investments. You won't be sorry.

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

I added the Geek Squad Protection when I bought a laptop for my 9 yr old son. The laptop only lasted 6 months because he didn't use it carefully. I was pleasantly surprised when Best Buy reimbursed the total amount of what I paid for it because they could not fix it. I recommend this product 100% when buying electronics for a child.

It gives me comfort knowing that this protection is available.

I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.

What can I say other than, “The Geek Squad is simply AWESOME!!!” They are Kind, Respectful (Great customer service…which is VERY Important!!!), Knowledgeable, and VERY Patient with my many questions!!! I Trust them!!!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!