Customer Ratings & Reviews

I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

I was told I could use any where I go and I honestly love it

I really like my laptop. works well for the price I paid

So far they have answered all my questions and has helped get this laptop setup for frequent use. I have the 3 year accidental warranty because my daughter is 9 and I know accidents can happen,

Used it in the past and didnt have any issues getting serviced.

Very helpful with helping me set up my new laptop and walked me through all of the features

I took my hacked computer to the gerk squad. They were quick to fix.

I added the Geek Squad Protection when I bought a laptop for my 9 yr old son. The laptop only lasted 6 months because he didn't use it carefully. I was pleasantly surprised when Best Buy reimbursed the total amount of what I paid for it because they could not fix it. I recommend this product 100% when buying electronics for a child.

While I have not had to use the geek squad on this purchase I have used them quite a bit in the past and their services are great. The only thing I would change is the appointments as they don't always keep to the schedule.

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

I like to make sure I get protection on my expensive investments. The Geek Squad protection plans are BY FAR the best "extended warranty" service I have ever seen till this day. I've never had any issues with bringing something in that broke and them it covering what they promise. Can't say the same for other places....

They have been wonderful. Everytime I take something in a computer, laptop, or printer. Very knowledgeable.

I loved the assistance that I received when I had to purchase a new Chromebook. They made me feel at ease and made every effort to guarantee my delivery in 2 business days. I have and will continue to purchase my devices from Best Buy.

Best purchase made on any item I purchase at Best Buy where it is offered. Peace of mind is worth every penny.

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.

This is a great program. Every time I have had a issue they were either able to fix it or give me my money back for another item!

These people are great and smart. Great replacement plans as well.

Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

They are fantastic and can definitely trust in them to make sure my equipment is working great and secure.