Customer Ratings & Reviews

I had one month left on my 2-year protection plan and my laptop screen started flashing. I immediately took it to Geek Squad and they sent it out for repairs. Everything came back as good as new so I’m so thankful I had the protection plan!!!

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

Haven’t had to use this service yet. But happy to know if we have any issues we know of job to call.

Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

I love love the laptop I ordered from Best Buy. It's simply the "best"!!!

I originally bought this because someone I work with used to work for best buy and swore by it. Used it for a screen repair had it back after about a week. There was a problem with the operating system geek squad worked with me and got me into another computer. Highly recommended it covers everything.

Though I haven't had to use it yet, I have always trusted the Geek Squad for several years and they transferred all data and programs from old to new laptop successfully.

It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

It’s always good to have good protection on your products

I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.

very professional all of the geek squad team pus they are always on time.

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

I have this "just in case something happens" we know we can count on Best Buy to handle any problem that happens.

I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)

Always use the warranty, been really helpful, easy

Haven't had to use them yet but glad to know if i need them they are available.

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.