Customer Ratings & Reviews

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

I always go for geek squad protection. It is a small price to pay for a great piece of mind.

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

The best for college and it’s really reliable for college work

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

She was so happy it came on time and it was easy for her to use

Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

Its great and easy to clean , it goes great with my laptop

The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

Haven't had to use it but it comes in handy I'm sure.

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Laptop is a great product that is priced perfectly for what it does. Laptop witks and functions as intended and is easy to use.