Customer Ratings & Reviews

We always purchase the 3yr Geek Squad protection plan when we purchase a laptop from Best Buy. It has paid for itself a number of times when we had the lcd screen go bad.

Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

Purchased it just in case and haven't used it yet.

So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

Very good service and helped me with my computer problems quickly

Great Chromebook looks good definitely recommend if you are looking at something in this price range.

This 2-Year Accidental Geek Squad Protection is a great investment

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

Great they gave me no issues with giving me credit for a item that couldn't be fixed

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

The agents helped me find a great and reliable laptop!

This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

It was good and they fixed my laptop and now work in really good and fast

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Its great and easy to clean , it goes great with my laptop

I loved the instructions to open the package and I didn't cut myself

I always rely on the protection plan to be included

I have not needed to use this yet but its a good thing to have.

I have already bought several laptops and I always buy them extra protection with Geek Squad, the times I have used the protection I have never had problems.