Customer Ratings & Reviews

3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

This protection is definitely worth the price considering controllers are easy to develop issues.

great for travel & light use. Able to get all my emails and all work related duties done on it.

my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

I am glad inpirchased to protect computer. Useful for anything that may happen.

Definitively something that I buy for expensive products. Always responds quickly when issues happen.

Had to use the 1 yr protection twice in the first couple months of buying the Lenovo laptop. Damage was documented as “dropped” but it was not. I was sitting in the room as the laptop was closed after use and cracked. Now the 1 yr protection is exceeded, even if the same issue occurs rather than charge the manufacturer for a defective item. Technicians were always polite. Service messages were timely.

I love how the Geek Squad can always help and I do not have to worry about anything happening to my devices

So far any support I have received through this purchase I have been enjoying

Haven't had a need to use this protection, and don't expect that I will,but comforting to know that its there if I need too.

Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

Luckily haven't needed to use the Geek Squad Protection plan yet. Nice to know if I need it though, much more affordable option than purchasing new.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

Great knowledgeable staff. That informs you of your options and is willing to give you honest answers.

Good Service, knowledgeable of product, will recommend

It’s good having peace of mind that I can have service and help with questions or problems.

This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

Laptops have limited lifespans compared to desktops. Bestbuy has a wonderful plan that have added years onto the product use. Better than having to buy a new one every year or two.