Customer Ratings & Reviews

[Employee of bestbuy] I appreciate the effort that Geek Squad/ Best Buy provide at request.

I always recommend geek squad protection. If anything happens to my items they always repair or replace them quickly.

The good news is the product was so good that I didn't have to use the Geek Squad, but I have heard good things about them. regardless I think it's good to have the protection.

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high

love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

Definitely worth putting the extra in for geek squad they’re very helpful. It’s nice to know you have the security needed if anything goes wrong. Saves you from stressing!

Repair my childs computer quick.but didnt know it was just for q repair.it was for a 11 year old so she missed it up again and wasnt able to get it fixed.

So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

The best service to buy but hoping you never have to use them!! Glad to know they are there if needes

Have not used this and hopefully will not have too but want to make sure if there are any issues i am covered. in the past it has come in handy and saved me.

Make the investment. I accidentally damaged my laptop that was very expensive and with this protected I was able to get a full refund! No hassle

Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.

I had purchased two laptops for Christmas gifts. I hope my family love them

The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!