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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 11,956 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Cheap and useful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It's a good cheap screen to scroll on the interwebs. Can't run games really and a little slow, but basic use is totally fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son, so it was mandatory that we get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly made a solution of my doubts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always 24/7 available and they always try to help you with any concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good at protecting my devices at all times so I think they are a very respectable service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek despite can’t reach them but still good service and great customer care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What IF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry! Purchased this just for the what if factors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty if possible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would buy again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product definitely a good buy. Recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident prone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I bought it. I am accident prone and fear I will spill on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We haven't had to use it luckily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes through for me !! I think it's worth every dime !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel less anxious about my computer malfunctioning when I have the Geek Squad and service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a professional team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive and professional team. Very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There when I need support for my new laptop I use for work

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Good quality for the price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very fast good for working. Only issues have been wishing the camera was better quality and it needs more internal storage

    I would recommend this to a friend