Customer Ratings & Reviews

I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

Always so helpful and great customer service! Highly recommended

Life savers when in need, peace of mind knowing the help is available

Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

I haven't used this yet but I'm assured to know that I have it if I need it.

Everything was okay. No complaints. I will always use Best Buy for m’y business.

This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

Affordable protection plan! Geek squad always helps us fix things in a timely manner

Geek Squad is always ready to help. I'd recommend them

we love all Best Buy plans, they are effective and they always provide great service to us as customers

This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

You can't put a price on peace of mind. I will forever purchase the protection.

Nice support they fixed my xbox controller right away

Better to have it and not need it, that need it and not have it

Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

This service is very good at protecting my devices at all times so I think they are a very respectable service

Great value for the money $$$$$€$$$$$$$$$$$$$$$$$$

I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.