Customer Ratings & Reviews

I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

My computer is working great. I have not had to use my accidental Greek Squad protection yet. It gives me peace of mind that I have protection if needed.

We have used this protection plan numerous times on everything from our laptop to free installation on a new dishwasher. In the end we saved a lot of money.

Great customer service and upheld the warranty with no issue.

I always purchase the geek squad service when its available. They are knowledgeable and if i need their help they make it easy to get it.

Definitely exactly what I need because I have kids

I normally don't buy warranties, but with the added peace of mind for accidental damage protection I can now enjoy my laptop anywhere. I would suggest this for anyone who plans to travel with their laptop.

Had appt to have webroot down loaded on new laptop.i had to wait 25 min. Which took up my hour so tech put webroot on but next appt came & i was dismissed and he never even put my emails on. Not happy!

I’m not tech savvy but with the help from the geek squad I can maneuver through almost anything and when I can’t they are there to take over. Well worth the money

I havent broke my computer yet so that’s good, but the service is nice to have

This was very great because I have kids and in the past they have spilled things on my older computers. Recommend if you have kids or you yourself are clumsy.

Great purchase i highly recommend Best Buy great staff

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

Geek Squad has come a long way. They are so awesome! i have used the in store service as well as email and phone communications. Knowledgeable , ready to help and fix whatever needs to be fixed or changed.

Haven't had to use it yet. So I can not give a review

Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

Geek Squad is always down to help and assist with any problem great job guys.

Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

I was glad i made the investment. 7 months i needed to replace my cord. i got it in about a week at no additional charge.

Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.