Customer Ratings & Reviews

Agents checked my device promptly and were professional with their communication and service.

Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

Great to have never know what you may do by mistake and it would be covered

Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

All ways to have a peace of mind geek squad they're very good when it comes to repairing or replacing I'll give you store credit on an item that is defective

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Protect your electronics with bestbuy geek Squad they have very good service when you need it

We bought accidental damage protection having a toddler you never know what’s going to happen

Very good deal and much needed. Will do as describe.

The Geek Squad provides the best customer service and they are knowledgeable of their products and resolve your issues within reasonable timing

I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

Great opportunity to on continue getting service.....

Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.

I haven't had to use this service yet, and I hope I never need it, but I'm glad to have it.

ive been with the geek squad for many years now they always help me when somethings wrong with my laptop or computer or if i have questions i get great service

It is a great protection plan if you break your laptop or crack your screen make an appointment and geek squad will fix it, and it cost you no money at all.

I bougth this garantiy to my soon is perfect to school.

Geek Squad is the squad for me! Always good to have help from them.

Geek squad is always great help with all my devices.