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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 11,762 reviews
  • Rated 5 out of 5 stars

    Geek Squad quickly transferred my information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jaime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used it for minor issue, excellent respond and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet luckily, but its worth having, knowing I have protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this just in case, luckily l have not needed it, but I am glad it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A excellent choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great protection plan if you break your laptop or crack your screen make an appointment and geek squad will fix it, and it cost you no money at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never worked for best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that piece of mind. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection Lit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad protection. It is super important to me. I have used it several times to fix my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection on your tech, never had any major issues with my purchases but you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have t needed to use this service yet but it’s great knowing it’s available when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helpful and solves problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent. They are very helpful and I will always purchase their full tech service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't use my whole two years for a laptop I bought I was able to get another instead and had to pay what was left which was kind of cool. It was like an upgrade basically.

    I would recommend this to a friend