Customer Ratings & Reviews

Getting the 2-Year Accidental Geek Squad Protection was a no-brainer. It’s perfect for someone like me who’s always worried about dropping or spilling something on my gear. I’ve got peace of mind knowing my tech is covered for any mishaps. The service is super reliable and takes all the stress out of owning expensive gadgets. If you’re accident-prone like me, this protection plan is definitely worth it!

The geek squad service was really helpful with my broken computer and they got rid of the issue

good protection program. no issues so far on the technology devices.

Not used yet, will be using to xfer info from my old laptop to my new one. i hear they are excellent.

I love this laptop! It runs smoothly, has plenty of storage space, and has incredible graphics. The only thing I'd change is that there isn't a little light to tell you that your caps lock is on.

This warranty is excellent!!! I would absolutely recommend this extra protection!!!

The rep was attentive and helped me install certain controls for my kid to be safe online

Helped me with my laptop. Great services and done proper

Been using geek squad for 20 years, always worth it

Great computer for basic searching and streaming. Nice sleek look. Sleek keys for ease of typing. Couldn't ask for a better laptop.

I haven’t had to use this yet but once my warranty runs out I’ll be happy I choose an extra insurance for my work computer. I’ve previously used their services and they give a quick turn around and great customer service.

These guys are great!!!! The geek squad is a force!! They tried there absolute best to fix my laptop in a timely manner. And when they couldn’t they were very communicative and sent multiple texts every step of the way to inform me of next steps. Got a replacement because I had there warranty and everything was so smooth and easy. I’m freaking ecstatic that I can play my favorite games again !!!

They have always been helpful when we call. If repairs are needed they are done in a timely fashion.

Have had to use Geek Squad. Hopefully it would be easy if and when I have to use them

I recently dropped my computer and having this was a saving grace! It covered all of the damage.

Good accidental damage protection for an expensive new laptop. Surely hope that I never need this, but it is comforting to have the coverage there if I need it.

I had an outstanding experience with Geek Squad! The team was highly professional and efficient. They quickly diagnosed and fixed the issue with my laptop, explaining each step of the process in detail. Their customer service was top-notch, ensuring I was kept informed throughout the repair. My laptop now runs perfectly, and I'm extremely satisfied with their service. Highly recommend Geek Squad for their expertise and exceptional service!

i didnt need to use the protection but when spending so much money on an open box product its nice having the reassurance that they can help if needed

Always good to purchase Geek Squad protection, I’ve had it for 11 years and a satisfied customer, wouldn’t buy a laptop without it! Geek Squad employees are excellent!

I like geek squad protection. electronics are expensive and this is peace of mind. Plus I think all the techs I have encountered are very knowledgable. I like I can ask questions and they treat me with respect. I have asked for advice on my purchases and they have helped me. They came to y home at no charge and fixed my smart TV. The cost of the extended warranty threw geek squad is well worth the money.