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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 11,996 reviews
  • Rated 5 out of 5 stars

    Definitely worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing if you buy more than 1 electronic from bestbuy, pays itself off in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On an expensive purchase always get the insurance. I spilled water in my computer and happily received a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop isn't cheap. So it’s best to have a service policy for repairs or replacement when things go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the price for the value was well worth it. I have yet it use it but it’s good to know it’s there when and if I do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for keyboard works great recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this keyboard to anyone with the 3 years warranty the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical support is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to call 3 times and all personnel I dealt with courteous and polite. They had me fixed in such a short time.. Much more knowledgeable than I am.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great the the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife purchased these just to try them out. She had no idea she would like them as much as she does. The only down side to them is that it only comes with one size earbud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed me TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value I would definitely recommend this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a great service to help with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, did not have any problems getting help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service, best in the industry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like a Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!

    I would recommend this to a friend