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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 11,996 reviews
  • Rated 5 out of 5 stars

    On the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase items from best buy I always put Geek Squad support on it. Simple warranty for high-value items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEEKED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Company. Also the name is pretty cool alright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accidental protection geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great value, you never know when your things will accidently break or get damaged and this protects your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the GEEK SQUAD!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to buy the Extended Warranty because you get THE GEEK SQUAD!! The best Techs in the WORLD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sqaud installed apps for my child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were a great help and answered all my questions and concerns

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it 4 stars because I haven't needed to use it. But I always recommend some type of warranty when dealing with electronics. We will see what type of service they provide if and when I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found out that if I drop my laptop and break it they will replace it. I love this feature of the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have because you just never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a relief purchasing the warranty especially when having to purchase another labtop they gave me store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure to purchase Geek Squad service so I have a peace of mind if and when I need help. Better safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest easiest purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless. Only a fool would not purchase this " f it" insurance. Don't be a fool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed this product for me and my family to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentlemen who assisted me were thorough, knowledgeable and very courteous. I will not hesitate to invest in a geek squad service plan in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic insurance that covers the basics don't know what else to tell you. Try to get it replaced instead of fixed before they put on unnecessary applications on your device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet used the protection plan I just hope if and when I get to use it will be an easy process for our product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a must buy for whenever you're purchasing something that's expensive from Best buy. They will replace, repair, or give you cash via gift card when your item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an addition to my orders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of Best Buy warranties. If they ever stopped offering this I would no longer shop at Best Buy.

    I would recommend this to a friend