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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11773 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 11,773 reviews
  • Rated 5 out of 5 stars

    laptop fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me get my laptop fixed at no charge. best plan ever compared to other stores after my laptop was shattered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful and just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and just right term for newly-purchased electronics. Highly recommend the one-year option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is great for all households who don't have a computer geek in it, they can fix any electronic problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this alot with our electronic products, they were great at fixing a serious problem from a computer hack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plans---they really pay off and I don't have to ever worry in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is usually easy but mine is up so there’s not any further use for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this protection yet and I hope I never do. It is just good to have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing - never know what will happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the reason I buy products from Best Buy. Coverage is great and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security insurance so to speak.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying a protection plans for laptop computers because we are so mobile with them. They travel with us daily!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get for all your high end tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this protection for new laptops and pc's if they are of the higher end. Well worth it when the worst happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on everything I buy from Best Buy. I just love having the peace of mind that it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best peace of mind that I could buy. Highly recommend purchasing this option on a electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Accidental Protection. It's good to know we have this allow we haven't had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m getting the warranty really pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting the warranty really pays off. I’ve ever only had to use it just once on all the products I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my camera quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having geek squad protection! Makes me feel confident and secure that i can call them and get help if i need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad accidental protection. Save me money in the long run. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is helpful an is easy to use just make a appointment an speak with an agent gets the ball rolling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not properly fix your computer, will refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasted roughly 1 1/2 months of time shipping my laptop back and forth 3 times to their service center, only for them to manage to break it some way new every time, not the geeksquad workers fault domestically at the stores-but rather the people at the kentucky service center... Got my computer refunded but had to waste a whole lot of time and talk to a whole lot of people

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great People, great service. I am extremely happy that they ar able to provide services during this pendamic

    I would recommend this to a friend