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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 413 Showing 8,241-8,260 of 11,788 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Our laptop broke and they replaced it. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have 3 years of coverage on your computer product, just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Never had an issue replacing or fixing any items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hope not to need to - so it's been great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like insurance. You don't need it till you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best coverage that all should have as you can be ready for any accidents with peace of mind ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program coverage. They always honor what is listed in agreement. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and ready to help people when they need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope i wont need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hope its good i paid a good penny for it but was expensive purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for protection, never know when the un expected happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bat at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good at solving the problems for the most part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is efficienct and quick I’m getting my laptop up and running!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE! NO Coverage for Loss! NOT Transferable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEWARE before you purchase this plan! This will not cover you for theft or loss. Additionally, they will not allow you to transfer this plan to your new computer for the remaining portion of your plan EVEN if you purchase the identical computer from Best Buy. Forces you to buy yet another plan. Not very useful when it matters the most!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy merchandise without Geek squad support you’ll regret it if you don’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a pretty clumsy and unlucky person at times, so this was a no brainer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used it yet.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this service yet. But hope it is up to the mark . Based on other’s experiences, I would say it’s a good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service if you can get an appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv in my sons dorm room but getting an appointment is a pain in the butt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Three year standard protection plan is what everyone needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have always done a fantastic job with any issues I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never purchase without. have bought several items and always get this.

    I would recommend this to a friend