Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11804 reviews
(11,804 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get warranty on my products, I have never had a problem with it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good place with great buys. I will be coming here often.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the geek squad protection no matter what I buy it is a life saver
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
have computer back asap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better protection than most. Geek squad is very knowledgeable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the warranty and geeksquad is the bes
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I don't HAVE geek squad but I would like to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have geek squad but I WOULD like to have it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to make an appointment in a store to have them send out my laptop for repairs. This was on 10/10 received back 11/12 and still not repaired. This is my employment so this isn't working for me. The service is very poor, to blame COVID is crazy in this time because everyone was up and running. We paid an additional $189.99 plus sales tax for extra insurance if something were to happen I would be covered. So frustrated right now you can't imagine. Now I am told I will have to return my computer to the store again for them to return for service. I don't not live in a town that has a best buy. Why am I being inconvenienced for your mistake? Currently with the phone lines are being handled I am not able to talk directly to anyone that can handle any thing other than standard procedures. The phone staff was unable to help me because hands are tied Totally unprofessional that I have to go back to the store when it is your error!
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
3 year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had to use this service last year and very pleased with the service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good idea to get this. They take really good care of their customers.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by Geek squad for full protection of all my computers.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best in the business.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is simply the best all around. Nothing like knowing I am protected.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.never had to use it but im sure the experience would be great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person instore and online help were always great.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Bought for Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not clear to me that this coverage was limited when it came to the MAC and that I really needed to by additional Apple coverage for the screen. I did luck out because Apple waived the fee and fixed my screen for free but I did have to purchase an extended warranty with them. I would recommend this coverage to a friend by do advise to get all of the coverage and useage details.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your feedback, HDMI. We should always make sure every customer leaves our store knowing all they need to know about their purchase. I apologize if some details may have been left out during that visit. It's good to hear that your Mac was able to be repaired and that you're back up and running!
https://www-ssl.bestbuy.com/usw/termsconditions/anonymous will give you every detail of your plan, should you wish to reference that page in the future.
Rated 5 out of 5 stars
I haven't had to use it yet but you never know.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it yet but you never know. Better to be safe than sorry.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommended Easy to use It’s really good
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is a must on all Best Buy products for us.
I would recommend this to a friendRated 5 out of 5 stars
protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1-Year Accidental Geek Squad Protection for my pc and blu Ray player
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the geek coverage fir a few years now. Wouldn't be without it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always have piece of mind when I purchase the Geek Squad plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


