Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Accidental Geek Squad Protection.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5802302
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 507 Showing 10,121-10,140 of 11,805 reviews

  • Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for the Google chromebook well worth it

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Don’t buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was working really well until last week out of nowhere the hinge came off. I’ve never drop it. Only used it for school work. Don’t buy this product.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fast, good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up my laptop and showed me things I wasn't aware of

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Margate,fl location great service took time go over some concerns i had

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the exact ,close or updated device when the coverage outlet a device

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Potection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For tree years protection I think it very reasonable.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet. But always nice to have support when needed.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Helped trying to fix my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad I get to go to geek squad often. I'm glad for their help and services. It was just a waste to buy 3 years and only be able to use it for a little over a year. Now I need to repurchase a plan for an upcoming laptop. I wish the plan can just transfer over smh.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • What they don't tell you...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they don't tell you when you purchase the 3-year protection plan is that it takes on average 5 weeks (what the Geek Squad agent told me) to complete the repair. They have to ship the device out to their central repair processing center. When I think about it, I paid $320 for this service two years ago, which from a time value of money perspective is not that different from the amount I'd have to pay right now to a third-party repair business to replace my cracked laptop screen. The only difference is that the third-party repair guy would fix my laptop much faster than the 5 weeks offered by Geek Squad! This protection plan is worthless.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. I apologize for the misunderstanding. It's always frustrating when communication falls through. Generally, for most computers we ship out for repair, we expect them back within 10-14 days. That change depending on the severity of course. We'd be happy to answer any further questions you may have. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need any assistance.

  • Great idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad guarantee is worth having that extra protection

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the item I purchased was open boxed, this was a great addition.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pending repair or store credit under accidental coverage for dropped laptop that I have handled with Best Buy for over a month now. Between appts , drop off, phone calls ect... Can anyone help me? Last associate told me it is escalted . Repair dept. sent notice but did not know about extended warranty .

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan because it covers just about anything.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful to have this protection! I hope I never have to use it!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great plan for a collage student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must when you buy a laptop for a college student

    I would recommend this to a friend

  • Protection is always key

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use it, but at least I have it if I do.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get my laptop up and running the guys to care of my needs

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • BestBuy Review #

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the GeekSquad insurance with my Acer TouchScreen ChromeBook :)

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you family is like mine best to get the the insurance.

    I would recommend this to a friend

  • Curtis

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff made it easy to find what I was looking for.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 507, Showing 10,121-10,140 of 11,805 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.