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  • Alt View 40. Geek Squad® - 2-Year Accidental Geek Squad Protection.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5802302
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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 525 Showing 10,481-10,500 of 11,805 reviews

  • Protecting my Laptop, $300 at a time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it's worth the cost, should be, spent $300 on it.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plan on everything I bought at this store. It is too bad most of services are not available with the price being paid, extra. Very helpful service to those that need it.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Disillusioned. Never again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I have solely bought computers for myself and my family at Best Buy (well over a dozen) thinking I was purchasing good support. I have always purchased the extended warranty because I thought for $330 I was getting good protection. I just used it for the first time and now understand how little they will do for a longstanding customer. My computer did an update and got stuck. They did a diagnostic and said nothing is wrong with the hardware - goodbye. It is up to me to figure out how to get it going again. Wow! Not only will I never buy another warranty from Best Buy, but I will never buy another product from Best Buy. My illusion of the service the provide is gone.

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for reaching out about this. I'm sorry to hear about this misunderstanding and loss in communication. The Geek Squad Protection that is purchased with the computer is only meant for the hardware on the device. For example, if the hard drive went out, you dropped it on the ground and the screen cracked, you spilled water on it, etc. It'll cover the repairs or replacement of the device in that sense. For the support side in this case with a failed update, it only really allows us to do that diagnostic. I really hope this made sense and provided some insight. Again, I apologize for the misunderstanding. If you would still like help, we can do that but we may need to explore support options.

  • Worked out for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues since having this installed.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 year warranty for items we recently purchased.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful warranty and coverage of product! Always get warranty!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • seems okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used this yet. But who knows . People break stuff.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good I wast pleased with the way they helped me

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet , but I know the 2 year plan was more than double the 1 year price.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help to find the right solution for my laptop

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This additional item came in handy when I used it.Made the product worth purchasing

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good for price$ If brake's bring back to Best buy

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the services and they are AWESOME folks!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i do believe in a protection plan i=on certain items

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Alway get protection for your products

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your products protected geek squad takes care of you

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any computer or electronic purchase.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good for the unexpected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the unexpected. great for slips and falls

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Just in case...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't had to use it, but glad I have it.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Helped with my laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always received the help I needed. Never really had a long wait

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers a lot if something happens. Would recommend.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 525, Showing 10,481-10,500 of 11,805 reviews
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