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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 549 Showing 10,961-10,980 of 11,806 reviews
  • Rated 3 out of 5 stars

    2 year accident geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year accident geek squad protection for Microsoft Surface Book 3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to add to my daughter's laptop as a just in case. Kind of pricey, but worth it if it's needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little unclear at the outset what all is covered vs what isn't.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had to use, made me fell better knowing i was covered just in case.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having free service tied to a purchase is a nice benefit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its worth $200...............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if they can fix your laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not able to fix in store had to be sent off. If it could have been was going to be an excellent buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't really do its job they tend to break something when fixing my stuff

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Read the small print before purchasing a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a cost limit for repairs... so if you reach the cost limit before the warranty expires (1-year, 2-year, etc) then you forfeit the rest of the warranty period. In other words, if they sell you a piece of junk and it has to be repaired or replaced, the cost if doing that supersedes the time left on your warranty.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Windows computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this because it wasn't what i expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3 year accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Hoping I won't have to use this anytime soon.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wouldn't know...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haha, I didn't need after all, so I can't really say if it was good or bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how good they are haven't had to use them yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use yet, and i hope that i never will

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives peace of mind that ones laptop is protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rascal squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok never had to call them.xxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll see how this pans out. Haven't had to use it thankfully.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive accidental insurance is, but I guess necessary

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good pro plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase a pro plan to have my items replace incase they brake

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thing to have, just in case. Never needed to use it though

    I would recommend this to a friend