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  • Alt View 40. Geek Squad® - 2-Year Accidental Geek Squad Protection.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5802302
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Customer reviews

Rating 4.6 out of 5 stars with 11964 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 549 Showing 10,961-10,980 of 11,964 reviews

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad a few times with my laptops and they have completely satisfied my needs.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service so far. Hope I do not have to use it. Took is for protection.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • This sucks big time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting the runaround and transferred from one person to the next. I am told that the 3 year accidental geek squad protection plan does not cover accidental damage. What a crock. $300. Accidental plan that does not cover accidental damage???????

    This review is from 3-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. I'm sorry to hear about some of the miscommunications you're experiencing. We'd like to hear more about the product you need looked at and see how we can help. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can best help you.

  • Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind from past Best Buy purchases. I know I can bring back with no questions asked.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protevtion plan works fine. N/a I havent needed to use my plan yet.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with my computer from the day of purchase and continue to have the same issues today. I received no help from the Geek Squad. All they would do is offer to send my laptop to the manufacturer (HP) for repair.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Great source of help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person was a great up to install my new computer and walk me through new apps.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Does not apply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not utilize Geek Squad services so I cannot give a good or bad review

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Manufacturer vs. Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covers 1 replacement from Accidental Handling. That's the only reason I got it because the manufacturer doesn't do this.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on our bill & we didnt even know we were purchasing until we arrived home

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the worst experience with geek squad never again

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting a device can be quite expensive. Should have free protection

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Purched for my Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was work buying, it was purchased for my Grandson. Do not know if he ever used.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection should not be expensive. Should be more economical

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope they are able to help when needed. The plan is costly. I have no used them yet.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Flexibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to not know how to help over the phone. But in person interaction seems better.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Too much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service option is great but I got 3yrs of accidental coverage total protection from HP for less than the one year with Geek Squad. I sincerely feel Best Buy loses major points on their value pricing when u add in warranty cost. Often times their warranty cost place the total price 15% above competitors

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it. But it is very expensive to repair a computer screen.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Works good recommend to anyone needing bigger screen

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Brutal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My plan expired four days ago, and Best Buy would not honor the fact that I paid $260 for it and didn't make a single claim in the two years I had coverage or even offer a discounted repair service.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend
Page 549, Showing 10,961-10,980 of 11,964 reviews
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