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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 11,812 reviews
  • Rated 5 out of 5 stars

    Worth the peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for accidental damage. It gives peace of mind knowing support is available if something goes wrong. Easy to understand and useful for protecting electronics. Definitely worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Peace of Mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these warranties from Best Buy and when I need to use them, the service is always prompt and helpful. Always buy the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop for daily use. Fast performance, bright display and smooth multitasking. Battery life is decent and build quality feels solid. Happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service beyond expectation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never actually had to submit any claims! Ive gone to Greensboro NC, and to american dream locations. Both ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, my laptop starting having problems and they were quick to provide solutions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and budget

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a really good anti virus software. But honestly it took longer to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for students

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's there if needed. Didn't have to use it , but the geek squad is there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can not answer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a fair question. The Chromebook was purchased a month ago and haven't needed to use the warranty. I hope we won't have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this since 2020! I love the benefits of having it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my new laptop. I can breathe easier knowing that my laptop is covered and if I have questions or a problem, help is not far away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The people you need!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good luck finding a better group of individuals so knowledgeable to help with the ever changing world of technology. It's always best to have people to lean on and this team will not let you down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I did not use the protection. Still was happy to know I had it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer New Screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and color. Screen is very clearN

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is high quality and got it for a great sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prefect fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect ! Great choice Fit perfectly ! I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great expectations for this warranty package deal, I hope it helps with issues that may arise with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad almost goofed on a great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the laptop to be fast and responsive, but one should expect that out of this generation of Ryzen 7 processor. I have always been impressed by Lenovo products. They may not have all of the bells and whistles as other brands, but they are dependable workhorses, a nd in the end, that is truly what I want from a laptop. I will give a demerit to the Geek Squad though. I purchased an open box item that was supposed to be restored to factory settings. It was not restored with a network adapter driver which makes setting Windows 11 up difficult. Fortunately, I am a geek and had a usb-c to RJ45 connecter adaptor. On the plus side though, it did not have all of the bloat ware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Get Stuck with a Broken Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Laptops, this is a MUST. The protection plan is the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have! Great purchase we made! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fix issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been there to help out when something happens. Quick response and know the issues.

    I would recommend this to a friend