Customer Ratings & Reviews

JoySystems did a great job refurbishing the lap top i purchased this week from Best Buy. I will definitely i refurbished again!

Oh Wow is what I have to say about this HP Chromebook!! I purchased it at Best Buy and one of the best decisions I have made in a long time. Fast, Secure .A lot of storage space. East to use a one of the best features is the touchscreen!!! Powers up a loads in seconds. I would recommend this to anyone!

This laptop is a great bang for your buck. Unfortunatly, the product overview says RTV 2070 vic 2010 Max Q. The display is incredible. Only downside is the keys of keyboard are soft (not much give) and the boarder around outside of laptop is slightly raised so I can anticipate some chipping in the future.

excellent service and quick answer when I called, asking questions about my warranty

Milan was prompt, efficient, and courteous in delivering my laptop.

Best laptop ive had its been a couple years now and its still running

I got this to protect my son’s laptop. It stopped working in the 2nd year and took it in to Geek Squad. They tried repairing it. Then when it was damaged, we got back money towards buying a replacement.

Purchase at your own discretion The best way I can describe Geek Squad is non specialized. It's like bringing your car to a place like firestone for service instead of the dealership. Can they work on your device, sure. But will they be able to repair it effectively, that's up for debate. Small repairs here and there shouldn't be an issue, but any specific specialized repairs are better off sent to the manufacturer. Keep in mind that Geek Squad works on everything and anything electronic. Laptops, tablets, phones, PCs, TVs, what-have-you. So they won't know your product as well as the manufacturer does.

Excellent program. Return policy on defective items or broken ones...no questions asked policy. Returns are easy and if item out of stock,refund is done and aloud to purchase another item at price or above and aloud to pay difference of new item.

Overall solid device, wish the backlight was a bit brighter but other than that no real complaints. Super high quality, great screen resolution and supper fast. The 8gb RAM in this thing is great.

Great service and fast! Get your laptop fixed in no time, love it.

This laptop had 2 things I wanted, a touch screen and 17 inches. I need the large screen because as I have gotten older it is harder to see a small screen. On the other hand I may return this computer because with the silver keyboard I can't see the letters very well and it bothers me.

My laptop's screen got accidentally cracked, and thanks to the Geek Squad protection plan I purchased, I got my laptop fixed at no cost at all. The Geek Squad was fast, efficient, and as promised, delivered a fully fixed laptop.

Great gaming laptop or office user laptop to work from home. The fans is a little loud on chill mode. Got it up and running in 10 minutes. After removing all the bloatware, it's a super fast laptop.

Best customer service I’ve seen in a really long time shout out to John

This was a great buy I already have a gaming PC and don't game on this but there is a new Razer blade with a GTX 1650 and I'll advise everyone to buy that but I still have my MX150 and for what I do play on this it's serviceable and work well. But just buy the GTX 1650 model. And when I first bought this the speaker starting beeping day in and day out even when it was off.

Great Laptop! Light and very compact! Great price absolutely love it! Got the Geek squad protection like i always do on all my products and only used it once!

Size is small, weight is light. Sleek and beautiful design. Screen resolution is amazing. Downsides; Battery lasts 4 hours, needs to be plugged in. It also heats up like crazy!! I could be using Microsoft Word or anything simple and the fan will start going. Decided to keep it regardless since I needed a laptop that runs Windows and I don’t like running Windows on Mac. But MacBooks are far superior. This laptop could be wonderful if battery could last longer and if it didn’t heat up so much. I can’t put it on my lap because it really does get that hot.

Grateful i hadGeek squad. Definitely saved on repairs

That laptop is going strong for 4 years and is still going