Customer Ratings & Reviews

Brought in my daughters laptop, they were able to fix the issues she was having in a pretty timely manner considering it happened during covid.

Great customer service. Listen to what's going on whit the computer

nice serve!! I love it the girl!! I love it the girl!!

Nice product overall for the price tag. great acquisition for my son schools needs.

This is my 3rd purchase. The first two were for me and the third for my daughter in college. I absolutely love these laptops.

I love my touch screen laptop. It’s also a flip top. The salesman who helped me was very thorough. He showed me all the characteristics of the laptop. I buy all my electronics including TV’s at Best buy.

I really wish I would’ve purchased this service for longer. It did exactly what I needed.

This is one of the greatest laptops I've ever seen! It's got a great look to it, and the fluidity of the device itself is beyond most others I've used. Definitely a high-quality device indeed!

Amazing product. Would buy again. Great services.

Bought this as a present. Makes a great gift.Honestly this is best for me

I called the local store at 10:39 am (3/22) and spoke with Yolanda, who said she was not at the store, but from corporate and was immediately dismissive of my situation. I explained that my ankle was broken in multiple places, my computer was damaged in the fall, and I had purchased a new computer from the store that I needed today for work. Unfortunately, she was quite unhelpful. When I mentioned that someone was coming to pick up the computer, she insisted that I needed to add them as an authorized pickup person. I explained that I couldn’t figure out how to do that and needed alternatives, Instead of assisting me, she focused on explaining why she couldn’t help. She said it was more important that I understand “why” than to receive info on how to get my computer today, that I already paid for. When I expressed that I simply wanted assistance, she responded by stating that I would have to cancel my order and that I would have to wait until Thursday (6 days). I live 6 minutes from the store I bought it from. Feeling uncomfortable with our interaction, I asked to speak with someone else. Yolanda insisted that she was in charge and that no one else could assist me, as she was the only one in that position. After much frustration, I finally managed to figure it out and requested to speak with someone from the "Geek Squad." However, she again claimed that was also her department. After some persistence, she finally transferred me. The experience was incredibly frustrating and left me in tears, with my heart racing. It’s essential to have alternative contacts available for customers who wish to speak with someone else.

Worth the piece of mind. Less corncerned if accident happen.

Screen Tearing issue. I ran into issues trying to watch 4k. I thought it was just a faulty computer, so I returned it and got it replaced. The second had the same issues. If i purchase a computer that says it has 4k resolution, I should expect a 4k video to be easy to do. Except I was getting screen tearing all the way to 1080p. The only thing nice about the computer was the aluminum body, and colors. Sure the picture is great, but video is awful.

Great sound system for tv best purchase I will recommend to anyone.

Customer service is there man! Could go up to anyone with ease and always informative

So far so good with this compact Lenovo Chromebook. I needed a simple OS system touch screen capabilities and the feature of folding the sceen back to create a tablet is a bonus. Does everything I need to get done at a awesome price.

I'm sure that you could mention some degree of user ignorance in this, but what the description of this item absolutely fails to mention is that this device is 100% useless without internet connection/connectivity. I made the purchase so I could have an inexpensive laptop for my presentations on board the ship I work on, but - oh boy - was I clueless about this laptop. I thought that, just like all other portable computers I've owned all my life, I wouldn't need the internet unless I needed to surf the web. However, unlike 100% of the portable laptops I've owned, I quickly found out that, unless this is connected to the web, you can't even sign into it, let alone open up PowerPoint slides, let alone everything else. What a joke.

I bought this gaming laptop for my son as he is getting into coding and gaming. It’s decent enough to run Destiny 2 at low to medium quality. But I highly recommend a 32GB RAM upgrade as well a 180W power supply, both which can be purchased at Best Buy.

A must for any laptop. Recently, my Razerblade gave up the ghost, but I feel I was treated fairly in the warranty process- given a loaner and eventually the money toward a new machine. I repurchased the warranty on my new HP Omen.

Nowadays you can't go without electronic device protection. Electronics are so very expensive and easily damaged.