Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 11,939 reviews
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gives me the piece of mind that I needed for my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to be safe than sorry! Am I right? Great price for protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this. I'm very happy with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always has excellent service. I will likely be continuing my protection on my computer with them as I know they are reliable and great at their jobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adding Support/Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding geek squad support was easy. My experiences in the past for service have also been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should get the PROTECTION from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this 3yr accidental because I could drop it or something else not covered by Lenovo I feel very good about the Geek Squad protection. Makes me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always always get geek squad. If for nothing else the peace of mind is worth it alone. I got it when I bought an expensive laptop and I had no worries whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORHT IT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device. Does everything I need it to and more! Would never buy another brand after owning this. definitely RECCOMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Proctection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my new laptop, gives a peace of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think this is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy a $1,500 computer, you really gotta get an extended warranty. Things happen. Accidents happen, whether the laptop gets dropped, or water (or crumbs) spill on it. A video card can go out, a key can get stuck. I like that I just bring it into the store and it will be serviced. I don't how fast Geek Squad is, but I like that there's somewhere I can physically take it, if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice peace of mind when you can ensure that no matter what happens to your devices that Geek Squad has it covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad fixed my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do thank you Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only time I've ever had to use this service has resulted in a wonderful experience. Geek Squad made it super easy to get my laptop repaired. The manufacturer was so hard to deal with, so I called Geek Squad and they took the burden off of my shoulders and made things right, and the associates I spoke with were patient and were able to provide me with all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only time I've ever had to use this service has resulted in a wonderful experience. Geek Squad made it super easy to get my laptop repaired. The manufacturer was so hard to deal with, so I called Geek Squad and they took the burden off of my shoulders and made things right, and the associates I spoke with were patient and were able to provide me with all the information I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Chromebook to like-new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a Chromebook for a middle-school child is a must and the protection was a no brainer - already made use of it when she dropped it down our staircase and the touch-screen sensitivity was gone. Brought the Chromebook in for repair, took a little longer than anticipated but she did a decent number on the item. Got it back in perfect shape, like new. Well worth the extra cash up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service I have ever had. Super sweet and kind people. Answered every question I had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance can be useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIRISH

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to Buying Geek Squad protection so you don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bumper to bumper coverage for the unforeseen!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my tweens first laptop. I love her dearly but she is kind of clumsy. Knowing we have insurance to protect her laptop from unforeseen circumstances and mechanical failure. I trust the Geek Squad to provide professional service under all the calamities that might befall this machine! It is worth every penny to buy this coverage.

    I would recommend this to a friend