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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 11,939 reviews
  • Rated 4 out of 5 stars

    Great for Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my college student who is out of state.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend joining Total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beau, the Geek Squad agent I worked with was EXCELLENT explaining everything every step of the way from transferring files to delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong with warranty protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very fortunate that my laptops haven't broken down on me. I just bough a new HP Pavilion x360 and it was on the pricier side. Buying this warranty gave me some piece in mind that if something would go wrong or if I spilled coffee on my laptop, I would be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra insurance purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abundant blessings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add Protection blessings, feel at ease. Great protection for you and your family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a good one and easy to decide. I was able to look and see wht i was buying after all my researching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will fix it or replace it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan protects everything in the box. Laptop and cord. They will help you with anything anytime, appointment or not. Very helpful service associates. Really worth it if you plan to use device for an extended period of time doing the same thing (college, job, business, etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will make a great difference and help me feel more secure should any mishaps occur with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection to cover my new laptop after the manufacture warranty expires I normally pass on this option, but due to the cost of the laptop, I thought I would pay extra for the peace of mind. Is it really needed? I don't know, only time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and worth having. Especially on purchases over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra price for a peace of mind, considering the purchase was for a middle school aged boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy got me situated real quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is working perfectly. I recommend this type if you are a student, and especially a medical student, it’s heavy but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks? Yes please!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is a great option whenever you need help.

    I would recommend this to a friend