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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11939 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 11,939 reviews
  • Rated 5 out of 5 stars

    THIS LAB TOP IS EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little cousin comes over faithfully and uses my lab top! She says it works perfectly and she is always downloading and adding software! It stays bug free w/all my anti-viruses! Love it….!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making sure your expensive device is taken care of if broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my son an expensive and wanted to get his computer protected since it is for college and this plan seems well worth the money as it provides up to 1400 if his computer is broken and I paid 1900 so that is a great deal to have some of the cost replaced if I need it,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went ahead and purchased the $140 for one year warranty. Hopefully if anything happens to my computer there isn't any fine print and they actually honor the warranty. Otherwise the $140 is extremely high, I think. On the other hand, hopefully I never have to use it. I'm going to mark "yes" for if I would recommend to a friend, which I am still on the fence about. It's a required field, so I have to pick one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but glad to have it if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for laptop my laptop broke and everything be fixed fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended if you don’t want to pay for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind knowing my laptop is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service When You Need Them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad service, I don't take chances on "just in case".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlined delivery under COVID circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought computer during virtual learning, and there was an issue. Curbside pickup was streamlined and stress free. I need some service on the unit, and was able to easily find the purchase online as soon as I logged in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the service several times and it saved me a lot of money on service and parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have teen boys, this produced is a must to have. Hassel free replacement. We have two controllers replace with no questions asked and they always have your information on file unlike Walmart accidental protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I hope I never need, but just in case .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had my first issue with my HP Pavilion. The G button was sticking. Scheduled an appointment for today, went in, employee was prompt, took laptop in back, came back and said he cleaned underneath, there was actually a nail under the button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great for his computer. Can’t be too safe and Geek Squad does excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always helped me when I needed to return an item that has protection. No fuss no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooddddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed a boot problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were top-notch. Took the time to fix my computer right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 Year Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the warranty yet (fortunately!) but it is a nice security backup for my often times clumsy self. Good insurance as getting a laptop worked on these days usually costs more than you would believe. Think costly car repairs on your BMW!

    I would recommend this to a friend