Customer Ratings & Reviews

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

Haven't had to use it for a second time. If you want it done right the first time call them

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

[Employee of bestbuy] GSP is great, especially the ADH plans. All accidents are covered.

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

The agents were very professional and he helped me with the return process

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

Great buy for the price and up to now very good product

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

They saved me from destroying my brand new computer

Can’t go wrong with the package deal. When you buy a computer

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

I don’t even know how I’m supposed to review this because I’ve never had to use it

I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

Didn't have to use service yet. And they hadn't called me yet to see if I needed it