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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,835 reviews
  • Rated 5 out of 5 stars

    Geek squad serviced 2 of my laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work is quality and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me and GET THIS SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you!! I like best but. Alot of selections. Good prices. Thanks!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it one time. glad I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it was a great gift for him for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy who helped us was really nice and knew what he was talking about. Very very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the plan. If you need it, they’re there for you. Good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchased ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the screen/display, the storage, the Great laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP REPAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and attentive. They followed up with me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for running a business on a single laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.