Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11951 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 11,951 reviews
  • Rated 5 out of 5 stars

    Quick professionals service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a wonderful protection plan, anytime ive gad an issue with anything under this plan, they've fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the Geek Squad Protection, it covers all of your accidents. You also get great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Keep getting my questions answered and avoid serious issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great option to have since I can be tech challenge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. My son is using it the item ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, no worries if anything happens. Fortunately haven’t had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are excellent, I have been able to bring in my item, and have a fixed item in a few days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to use the warranty Best Buy stood by me and took care of me. What else could ya want.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy that we could help you out. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another timely purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great— Sometimes Long Waits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome, this warranty covers everything basically. Although geek squad tends to be really busy and sometimes you end up waiting a long time to have your device fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protect you’re devices so you can see if you may need to have it replaced or fixed without paying for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful that this is offered by geek squad and is easier to use than any other protection plan I have ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't purchase an item without the Geek Squad Protection. It gives you piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very jappy woth my laptop and my external hard drive

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    asked for extended warranty, got single use protec

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Love the overall look and feel! Recommends it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something goes wrong. Thankful that I haven't had to use it yet but all experiences in the past with this service have been amazing! Quick, complete and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Just when you don't think you need it, you need it! Then you forget you have it, and they remind you that you have it and everything's covered!

    I would recommend this to a friend