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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 337 Showing 6,721-6,740 of 11,948 reviews
  • Rated 5 out of 5 stars

    Excellent job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the Geek Squad! Excellent job by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection in case anything goes wrong. They know what they're doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to have extended warranty to protect your investments. Gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have but you hope you never use it. I hope to never use this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection plan is great for my computer, and will cover everthing that might happen to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T HAD TO USE THIS PRODUCT YET BUT FROM WHAT I HAVE READ SO FAR, IT'S WORTH BUYING...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T HAD TO USE THIS PRODUCT YET BUT FROM WHAT I HAVE READ SO FAR, IT'S WORTH BUYING...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service came in handy when I needed it. I will continue using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bget it fopr anything I buy at Best Buy. Piece of mind and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for kids for school. Protection plan great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My protection plan is good and is working well for me, its a good thing i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend to anyone who wants a good product. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't give any better simply because of issues in the past. I bought a laptop a few years ago and the cooling fan obviously didn't work. Laptop kept shutting down on me but no one could fine anything wrong. They didn't fix it not did they give me another. I'm still stuck with the piece of garbage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection out there, it must have it geek squad is the best when we are talking electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely happy this was an option and it was on sale. We have twins so this coverage has definitely given us a peace of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This service is limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't figure out how to activate the camera on my HP Envy computer. The Geek squad didn't know that there was an off switch. The told me to call microsoft. They didn't know either. Neither did the hp help line. I asked google and in the 8th answer down someone mentioned the off switch, which is tiny and can easily be switched off inadvertently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I able to take my laptop there for whatever issues I’m having with it it has was helpful when I was having pop up ads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret laptop for teen. Chrome books weren't enough for my teen but this does the trick.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was apprehensive at first, but you cannot put a price on peace of mind by adding protection to a costly purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should have some kind of accident protection and 2 yrs are good

    I would recommend this to a friend