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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 11,948 reviews
  • Rated 3 out of 5 stars

    Glad I had Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About six months into having my laptop the touch screen as well as the pen stylist stopped working, A year and a half after the purchase I started having problems with the screen freezing up on me. It went for repair with geek squad twice. Afterwhich I was able to return the laptop because it was within two years of me purchasing it. Thank goodness I had Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staffs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. All my questions was answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet for my macbook but ive had help with Geek Squad in the past and they are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced faulty PC without drama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced faulty PC without drama - great service and people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect degree of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection gives years of security and no anxiety worrying over potential mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Worth it. Buy it. This is something I will make sure I get every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a bit long and there are much cheaper alternatives from third parties but at least you can go into the store and talk to a human

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have heard great things about the Geek Squad. Ease of mind & a good security to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection plan for securing your purchase. Always recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are in need of a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not familiar with fixing things, then this is a dependable way of getting the thing you need fixed by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always very friendly and helpful to my needs

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are super helpful and easy to understand. They quickly can solve any problem .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is important to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter after three weeks her first lab top didn't powered on. because we we bought the protection plan we got to replace it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cover all my gadgets. Never had a question when using their service. Always helpdul

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for laptop. Definitely worth it for cpu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wa piece of mind that if something happens to my device it will be covered and fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have a back up insurance because if something happens you are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lil pricey but I mean three years of coverage for a laptop is absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    let me just say that the Geek Squad is the best they know what there doing Yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stress and anxiety reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty comforting to know that it won't be a huge deal if some damage or crisis befalls me and I somehow damage my laptop.

    I would recommend this to a friend