Customer Ratings & Reviews

We purchased the protection with the gift for our grandson. We have not had to use it. We were glad to have it.

Love this for when something happens to my laptop I know that it will be fix.

The geek squad protection plan gives me sense of security and I don’t have to worry about anything for my laptop.

The piece of mind is worth the price, would not buy any laptop without this.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

This is the best service plan. Get it its worth it!

Accidental protection plan is necessary when having young kids in house.

Always buy a warranty for appliances... geek squad at Best Buy is awesome help

On big purchases like this always get protection great value

I feel good knowing that if anything happens to my computer I am covered.

The accident insurance is great. Had 2 computers that I had accidents with were fixed. I'm glad I had this insurance.

Haven't needed i this time, but on other products have been quick and professional.

Always best to have just in case would recommend for all your products

It's nice to know when things go south, you're covered

Love love love Best Buy Geek Squad Service. It is worth every cent!

You can’t go wrong with a 2 year protection plan , I definitely recommend this.

Haven't had to use it but it's definitely great reassurance to have .

was very good protection agreement and at good price

Whenever you have the option to purchase the protection plan, I highly recommend it.

Very necessary! I purchase for all electronics and especially for my kids' PCs.