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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 11,814 reviews
  • Rated 5 out of 5 stars

    solid warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid warranty protection. no worries if i ever have any issues with this laptop for 3 whole years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great service for any electronic you purchase. I recently purchased a tab that unfortunately was having problems and after a few months started glitching. It fell so the screen was a bit cracked at the corner and i went to geek squad. They credited me for the price of tab and plan i payed that i used to purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put it in a good place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered with care tv came in good condition and it came quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy a computer without one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my laptops at Best Buy. Part of the reason for that is because of the available warranty. I travel all the time for business and need a warranty that is good at any Best Buy. I have had to use these warranties before and have never had a problem having them honored. I would not buy a computer without one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Guaranteed Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I havent used the Geek Squad but the way I read it. It will cover alot of things for their Chromebooks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the Geek Service Quad, but for the cost of the item it made sense to purchase. It’s a just in case purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 3-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 3-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College kid essentials.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son in college and having this protection on his new laptop gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my new laptop, gives a peace of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIRISH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to Buying Geek Squad protection so you don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the lrice to have the reassurance of knowing if something goes wrong I'll be able to get it taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really used it for anything so, it’s probably good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school, and for viewing content

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the sole purpose of completing my school assignments with the added benefit of using it as a tablet. It does a great job at it and has helped me reduce the weight of my backpack by a lot as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't very tech savvy at the time of purchase. I went in for help with the Geek squad because I couldn't figure out why the keyboard and mouse wouldn't work lol. It was a quick fix by just putting the batteries in (I felt so dumb lol)... anywho, Thanks so much Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    your fault if you dont get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE PROTECTION PLAN! WILL NEVER NOT BE WORTH THE MONEY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and gives me the piece of mind that I needed for my expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents I worked with were excellent. They were knowledgable, and able to answer every question. AWESOME service.

    I would recommend this to a friend