Customer Ratings & Reviews

Agent looked at my dieing laptop and made great recommendations

As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

This is a great value add for most things that you purchase that has a chance of breaking within the first couple of years. Great peace of mind.

I’ve purchased this protection just in case something goes awry. Lo and behold I had to take my laptop in. I made an appointment online, although it was not as soon as I wanted it to be. However, when the time my appointment arrived, I was promptly received. The Geek Squad techs were professional, friendly, and informative.

I’ll always opt in for warranties now! My boyfriend’s Alienware laptop was junked out due to an issue with the motherboard. We purchased a comprehensive 3-year warranty that gave us store credit and allowed us to get a brand new Alienware. Best decision I made. The agents I communicated with were all so helpful through the service process.

These guys are so polite and work extremely fast <

ALways good to have accidental coverage on an expensive gaming laptop!

I have not needed to utilize the geek squad folks yet for the most recently purchased laptop. However, I have utilized the geek squad for other issues in the past and have found the technical service to be very effective in financially worth purchasing the protection with electronics such as laptops, portable HDD’s, and portable tablets etc.

I feel better knowing I have the Geek Squad there for protection.

When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.

Love Geek squad protection plan. Great price and great service. I have a kiddo that is hard on her electronics so accidental protection plan give me peace of mind when buy her new electronics..

Always does good and fast work! Tried to explain everything easily.

Such great service in store, online and delivery. Love it.

Haven’t had the chance to use it and hopefully will not have to. But I’ve had accidental protection for other devices and I always feel confident when I have this as added protection. Personally I feel it’s well worth the money if you made a big purchase.

This is a great and powerful 2-1 laptop that is very to use as a tablet. The pen works perfectly and that size of the screen makes it easy to carry and handle as a tablet. I recommend the product, I liked it so much that I bought another one for my other kid.

is the good to have your devices covere, you never know what will happen

I went to Best Buy because I cannot retrieve my laptop product key and the Geek Squad member Dani is helpful and courteous.

They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

I’m two years into the three year protection plan. The cord that came although my laptop continues to be extra sensitive and is being replaced a third time. It’s been worth the purchase.