Customer Ratings & Reviews

Awesome house computer for simple stuff to do for yourself and kids

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

I have never had the need to use the warranty with my computer but it is advisable to always have one for any problem

Glad to be part of getting accurate information from experienced and knowledgeable representatives. Having been a regular Best Buy customer we always have good experiences with product questions.

So far no problems with the laptop. At least I have Greeks squad just in case

These people are great and smart. Great replacement plans as well.

It is a good investment. Specially if you live in a fast pace, where accidents can happen at any moment. I would buy it again.

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

Worth the addition for extra peace of mind. love it

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

Used it in the past and didnt have any issues getting serviced.

Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates

I made an appointment on line , went to the store and was seen on time and he helped me with my problem which was my fault not the computers.

Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

Great laptop i use it everyday i love it i use it for school

It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

I was told I could use any where I go and I honestly love it