Customer Ratings & Reviews

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

Don't know if I'll ever need to use this protection but purchased it anyway. 3 years if my new computer bites the dust or I drop it and break it. A little insurance for my new laptop

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

This is always a most buy when purchasing any tech related item IMO

Very good. They are super helpful everytime i have needed them.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

Haven't had to use it, yet. However, the peace of mind that comes with knowing that I'll be covered in the event of an accident, is great. Used Geek Squad in the past and they do not disappoint.

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

I've been in Information Technology for 20+ years. I know quite a few things but technology keeps advancing. I also know I have not seen in all of what can go wrong. Comforting to know I have someone I can go to on my new laptop when needed.

I have not used it but I know that it is excellent and incredible attention

Warrenty is better than none ..in my way of work so at least its covered

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

I recommend geek squad to anyone and everyone, the squad sets the standard in service

Yes get your three-year protection for any device to buy never know when or if that device will take a big dump on you and you out thousands of dollars.