Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11901 reviews
(11,901 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it and hope I dont have to but very good to have
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the insurance for this product. It’s okay, because covered everything. But the only grown thing is, that insurance is to high
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your feedback! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good coverage gets the work done quickly and is very reliable
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always glad to be insured! Customer service is great and we've had no issues
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never know when you need repairs, better safe than sorry.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good that your purchase has some warranty, gives you peace of mind
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD IS A GREAT SQUAD!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The beat way to go is adding the Geek Squad protection on your purchase. The peace of mind that comes with coverage, is worth every dime of this small in cost but oh so big value.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely a Service worth Getting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my cloud drive shortly after I purchased my new laptop and the smart, courteous, and nice staff at Geek Squad. I have peace of mind that I purchased this service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had good results from Geek squad reworking a new but very poorly operating Lenovo Yoga 920 Laptop with hardware problems and later several software issues with the same PC. Always make an appointment before going to the Store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred my data to my laptop and installed the necessary software I purchased in a very short time. They are very patient and clear in answering my questions.
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually dont buy extended warranties. But this was a good price and gives peace of mind
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidentally protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in handy when the kids spilled pop all over my laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gel Squad set up my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my laptop installing all necessary apps . Had to wait because I didn’t have an appointment but it was worth the wait
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! We're glad it was overall an awesome experience. We apologize for having you wait. In the future to save you sometime, you can make an appointment by calling the store, making it through the Best Buy Home app or by calling us at (800) GEEK-SQUAD or (800) 433-5778. If you have any questions or need any help, please let us know!
Rated 4 out of 5 stars
Not bad other than dealing with GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protects in case of accidents and damage, great if you use product on the go often
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this geek squad protection but it gives me peace of mind that I have it in case of an emergency.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool for my needs…. Z a z. Z z z z z z z z z z z z
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great knowing I will have protection if anything ever happens to my laptop and not have to worry about how I would pay for another one
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PROTECTION PLAN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I PURCHASED THIS FOR MY SON'S CHROMEBOOK FOR CHRISTMAS ALREADY USING IT BC HE CRACED THE SCREEN. HE SAID IT HE DIDN'T BUT WHO DID UGU! ALWAYS BUY TH PROTECTON PLAN
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goooooooooooooddddddddddd#dddddddddddddddddddddddf
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


