Customer Ratings & Reviews

Helped me with many of the problems without issues

LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

Helped me over the phone to get back in to my sons laptop

Better safe then sorry , gives you peace of mind for worst case scenarios.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

They are so helpful I love how easy they make anything and everything

Took my laptop of three years in to get repaired and am quite happy with the results. Highly recommend purchasing this plan!

This added protection gives peace of mind, but more importantly, it can back as a lifesaver on a recent purchase. It is a good deal.

Great product and great service provided by great team of professionals.

Great excellent service. Always willing to answer questions.

Any issue you have, they will help you resolve it in a timely and easy to understand way

best buy for the money available! lets you work with the comfort of knowing your support team is only a call away....closer than India!

Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

I love the comfort in knowing that if something went wrong with my product I have a warranty behind me to help rectify the issue.

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

recommended always ... wont buy a computer or appliance without it

I honestly haven't had to use it yet, but believe me I will.

Geek Squad helped me set up my new computer which i bought from Best Buy. Haven't used them lately since we've been on lockdown, but will use them soon

I HAVEN'T USED IT YET. FROM PAST EXPERIENCE THE 2 YEAR ACCIDENTAL GEEK SQUAD PROTECTION IS A GOOD THING TO HAVE

If I break it basically it’s replaced… can’t beat the peace of mind…. Recommending this for all who love protecting there product…