Customer Ratings & Reviews

Chromebook wasnt working right. We took it in and was fixed in no time

I have to buy another insurance for the one they replace since its a one time use only... They won't tell you that till you'll need a replacement ....

No issues. Pricing is decent for laptops and coverage is good.

On my Laptop for sure, 3 years! Its a computer and fragile, plus i cracked my screen last time!

Geek squad have the best agents ever, they are helpfull and nice. As soon as you bget there everyone rushes to help

I haven't had to use them yet, but its nice to know the service is available. On previous items purchased service was fast and professional.

Always take advantage of them. Having additional protection is worth the small cost.

Totally recomended people shuld always buy this no questions ask it is great product

Haven’t had any problems so far even thought my service expired last month. Might keep it or look for a desktop. But all in all great service

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Excellent service and help me solve my needs, explaining everything and offered good advice.

Always get the geek squad accidental squad protection. So many unknowns in our daily lives! gotta have this

I have always got extended warranty on all things i buy. Geek Squad make it so very easy if i have a problem.

Haven’t had to use it but it’s good to have it because they always take care of you when you have any problems

I purchased the Geek Squad accidental protection because mistakes happen and I know I'm covered just in case.

Bought this protection with my daughters chromebook and never used it.

The geek squad is the best, hands down. The Warranty is definately worth the cost.

Best geeksquad warranty. Never had any issues with

Geek squad fixed my daughter cracked computer screen in a timely matter.

This has been such a great thing to have if you have such a crazy household like me!