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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 11,960 reviews
  • Rated 5 out of 5 stars

    Always purchase Accident Protection, well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always tend to purchase the Accident Protection for all my purchases. Especially useful on purchases for your kids, nieces, nephews as they get a little rough with the products. Just purchased this Accident Protection but Great to have peace of mind that my niece can enjoy this gift for the next 2 years with no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have alit of gadgets and I have leaned over the years that one of the best thing to get when buying electronics is some kind of protection. I love geek squad protection from Best Buy. Very affordable and the squad is very helpful if you have a problem. Also the price is great to me. I purchase alit if high end electronics and I always protect a high value investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Customer Service is always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection as a precaution for my children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get the Geek Squad protection plan on every item we buy, and it has paid for itself many times over. Most recently, our daughter somehow managed to spill liquid on her 6 month old laptop and short out the charging mechanism. Geek Squad sent it off for repair and discovered that it was not repairable, so we were issued a store credit for the value, and used that to purchase a new computer. It saved us hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The longer warranty’s always are the best to me and works the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank Goodness I purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase. My husband dropped my new laptop 5 days after purchase and the screen shattered. Thankfully I purchased the warranty at the same time as the computer. All has been fixed and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with my computer and the staff was quick and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protects your computer from a lot amazing deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all my electronics from Best Buy and always add the Geek Squad services. They are well worth it and have paid for themselves, over products that I have purchased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best service provider.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Services and I love this Chrome book. I am buy all laptop and TV from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop BSOD handled well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought in a laptop with a BSOD. They talked shop very easily with me and were quite professional. They did nothing wihtout consultoing me about my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm extremely pleased with my purchase, I've always liked Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was amazing with there recommendations for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough and always available. No long wait time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been shopping at Best Buy for years. I have made many purchases of the years. From game systems when my kids were young to TVs, computers, appliances. The merchandise has never been full of problems or anything of that nature. Best Buy’s protection plans are good for lots of reasons . I strongly suggest spending the extra . It is well worth the Money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better team to have behind your back will help with anything you need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth it if you have any electronics that are over $1,000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and protection plan. Really worth the money

    I would recommend this to a friend